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	<title>Comments on: 3 Whole Foods Complaints</title>
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	<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/</link>
	<description>foodblogging los angeles</description>
	<pubDate>Thu, 09 Feb 2012 15:16:05 +0000</pubDate>
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		<title>By: FedupJo</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-774454</link>
		<dc:creator>FedupJo</dc:creator>
		<pubDate>Mon, 31 Jan 2011 17:09:17 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-774454</guid>
		<description>Years ago I shopped at WF regularly because of health issues. It was great! Not anymore... The newer location in Rochester Hills, Mi. is quite the opposite. I've seen the decline over the years. When you pay up the nose for grocery items, you should expect more. Check out the frozen vegetable labels...product of. Why should it take 2 weeks to get a supplement? Why are they so defensive about a request and yet shout "Did you find everything you were looking for today?"!! I made the mistake of answering "No" one time. They direct you to CS and you have to listen to excuses and store justifications. Recently I lost my card and was waiting for bank to issue new and was refused my groceries when I pulled out the checkbook. The cashier was smiling and happy to inform me. About a month ago, I ordered some tabouli and after about 15 dr away from the counter a worker at that counter yelled out to his co-workers "maybe we should be handing out barfbags to everyone in the store!" I should not have ignored it. The next day I had to return spoiling tabouli!  The counter desserts are definately not what you are paying for. Few times have any of my requests been followed through. I DREAD going in there now and hopefully can find the selection of hormone free items elsewhere.</description>
		<content:encoded><![CDATA[<p>Years ago I shopped at WF regularly because of health issues. It was great! Not anymore&#8230; The newer location in Rochester Hills, Mi. is quite the opposite. I&#8217;ve seen the decline over the years. When you pay up the nose for grocery items, you should expect more. Check out the frozen vegetable labels&#8230;product of. Why should it take 2 weeks to get a supplement? Why are they so defensive about a request and yet shout &#8220;Did you find everything you were looking for today?&#8221;!! I made the mistake of answering &#8220;No&#8221; one time. They direct you to CS and you have to listen to excuses and store justifications. Recently I lost my card and was waiting for bank to issue new and was refused my groceries when I pulled out the checkbook. The cashier was smiling and happy to inform me. About a month ago, I ordered some tabouli and after about 15 dr away from the counter a worker at that counter yelled out to his co-workers &#8220;maybe we should be handing out barfbags to everyone in the store!&#8221; I should not have ignored it. The next day I had to return spoiling tabouli!  The counter desserts are definately not what you are paying for. Few times have any of my requests been followed through. I DREAD going in there now and hopefully can find the selection of hormone free items elsewhere.</p>
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		<title>By: True me</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-686472</link>
		<dc:creator>True me</dc:creator>
		<pubDate>Tue, 28 Dec 2010 21:35:20 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-686472</guid>
		<description>Whole Foods state that they sell organic produce which they inspect themselves. It's not true! It appears that their organic produce is not organic at all. There are tests to test food for nitrates/nitrites and they show that organic Whole Foods produce has high levels of nitrates in them. Nitrates are only in those vegetables and fruits that are grown not organicaly, when pesticides are used to grow them. Whole Foods doesn't test local organic produce they buy like every other grocery store from warehouse and other produce is tested in California but it's a big question mark about this also. I tried to complain about this issue and guess what... they don't care. They drop phones or put me on hold for forever just to avoid dealing with me.</description>
		<content:encoded><![CDATA[<p>Whole Foods state that they sell organic produce which they inspect themselves. It&#8217;s not true! It appears that their organic produce is not organic at all. There are tests to test food for nitrates/nitrites and they show that organic Whole Foods produce has high levels of nitrates in them. Nitrates are only in those vegetables and fruits that are grown not organicaly, when pesticides are used to grow them. Whole Foods doesn&#8217;t test local organic produce they buy like every other grocery store from warehouse and other produce is tested in California but it&#8217;s a big question mark about this also. I tried to complain about this issue and guess what&#8230; they don&#8217;t care. They drop phones or put me on hold for forever just to avoid dealing with me.</p>
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		<title>By: WhyWeType</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-480818</link>
		<dc:creator>WhyWeType</dc:creator>
		<pubDate>Mon, 14 Sep 2009 01:34:30 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-480818</guid>
		<description>It's been four years since I originally wrote this post, and I am amazed how many people chime in.  Clearly, folks are googling "WF" and "complaints."  Personally, my grudge list with WF reached the tipping point, and I stopped going altogether about two years ago.  My wife still goes as a fast-food option when she's got the kids in the car at dinnertime-- and that's a great option to have.  I'd love to see more clean fast-food options.  As for a grocery destination, I just feel like an outsider there.  It's too upscale, too expensive, too niche for me.  I buy my organics at the other chain stores now.</description>
		<content:encoded><![CDATA[<p>It&#8217;s been four years since I originally wrote this post, and I am amazed how many people chime in.  Clearly, folks are googling &#8220;WF&#8221; and &#8220;complaints.&#8221;  Personally, my grudge list with WF reached the tipping point, and I stopped going altogether about two years ago.  My wife still goes as a fast-food option when she&#8217;s got the kids in the car at dinnertime&#8211; and that&#8217;s a great option to have.  I&#8217;d love to see more clean fast-food options.  As for a grocery destination, I just feel like an outsider there.  It&#8217;s too upscale, too expensive, too niche for me.  I buy my organics at the other chain stores now.</p>
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		<title>By: Wise Woman</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-478712</link>
		<dc:creator>Wise Woman</dc:creator>
		<pubDate>Sat, 29 Aug 2009 12:00:38 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-478712</guid>
		<description>Seems there is a current boycott of Whole Foods. I'm not particularly political and I suppose the CEO is entitled to his honest opinion about things.  HOWEVER,  I can tell you ONE thing that FREAKED me out here locally is that we had Wild Oats for years.

 

On Tuesdays they offered discounts to college students and Senior Citizens.

 

When it changed to Whole Foods, that was the first thing they did away with!

 

Say what?

 

It was soooo cute. On Tuesdays, my son and his gf would go there along with the older people.

 

Now, it is dead on Tuesdays.

 

Personally, I thought it was a terrible terrible thing to do. Those groups hesitate to shop there due to restricted finances and it gave them a way to buy healthy food and something to really look forward to.  To me, it seems to show poor judgment financially and lack of integrity...one should give back to their community</description>
		<content:encoded><![CDATA[<p>Seems there is a current boycott of Whole Foods. I&#8217;m not particularly political and I suppose the CEO is entitled to his honest opinion about things.  HOWEVER,  I can tell you ONE thing that FREAKED me out here locally is that we had Wild Oats for years.</p>
<p>On Tuesdays they offered discounts to college students and Senior Citizens.</p>
<p>When it changed to Whole Foods, that was the first thing they did away with!</p>
<p>Say what?</p>
<p>It was soooo cute. On Tuesdays, my son and his gf would go there along with the older people.</p>
<p>Now, it is dead on Tuesdays.</p>
<p>Personally, I thought it was a terrible terrible thing to do. Those groups hesitate to shop there due to restricted finances and it gave them a way to buy healthy food and something to really look forward to.  To me, it seems to show poor judgment financially and lack of integrity&#8230;one should give back to their community</p>
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		<title>By: Daisysniffer</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-461738</link>
		<dc:creator>Daisysniffer</dc:creator>
		<pubDate>Thu, 21 May 2009 21:42:28 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-461738</guid>
		<description>For those of you in the LA area, why don't you support the Santa Monica Co-op or other small independent stores?  (Grassroots in South Pasadena - where the prepared food and deli is AMAZING! or Nature Mart in Los Feliz, etc) The prices at the co-op are so reasonable, the produce is almost always organic and they try really hard to provide truly local when possible.  The staff is knowledgeable and friendly.  I live in Echo Park/Silverlake but will drive to the co-op on weekend mornings when traffic is mild or stop there on my way back from the beach.  There are options people!  Look into them!  Support LOCAL stores!

 Whole Foods is the biggest joke I have ever seen.  I used to manage an independent natural food store in Vermont (where thankfully, no Whole Foods are allowed) and we had over 95% organic produce YEAR ROUND.  There is absolutely NO REASON why Whole Foods in California (the largest supplier of organic produce in this country) can't have more organic produce.  It's disgusting how they label things "Natural Oranges" or "Local Tomatoes"  Local? Really?  Then why can't the produce worker tell me what town or farm they are from?  "Natural" does not mean organic.  The signs are so misleading that a lot people mistakingly assume they are purchasing organic products.

Also, as a former manager of a small natural food store, I know the wholesale cost of product and the mark-up.  What Whole Foods charges is insane!  Sadly, many people think that "organic or natural or eco-friendly" has to be outrageously expensive because of the prices at Whole Foods.  

I've complained multiple times about the lack of organic produce selection and never received any responses.  I also complained about how they bag produce at the check-out and now bag everything myself (which I don't have a problem with in the first place but when I have a big order, it's nice to have help).  I have spent tons of money on overpriced organic pears, apples, mangos, peaches, nectarines, salad greens ect.  only to watch them toss or roll it down the check out belt and then carelessly drop it into bags.  FRUIT BRUISES people!  Yes, even salad greens will bruise and wilt if you decide to place heavy jars of peanut butter or cans of black beans on top of them.  It's not the baggers fault, it's clearly management and lack of training.

I've rambled on enough but I just wanted to let my fellow LA shoppers know there are MANY other choices than Whole Paycheck.  Go to your local farmer's market for fresh produce, flowers, nuts, milk or eggs.  Support your local ethnic groceries for hard to find ingredients.  Support your local co-op or independent natural food store for speciality items.  

End of rant.</description>
		<content:encoded><![CDATA[<p>For those of you in the LA area, why don&#8217;t you support the Santa Monica Co-op or other small independent stores?  (Grassroots in South Pasadena - where the prepared food and deli is AMAZING! or Nature Mart in Los Feliz, etc) The prices at the co-op are so reasonable, the produce is almost always organic and they try really hard to provide truly local when possible.  The staff is knowledgeable and friendly.  I live in Echo Park/Silverlake but will drive to the co-op on weekend mornings when traffic is mild or stop there on my way back from the beach.  There are options people!  Look into them!  Support LOCAL stores!</p>
<p> Whole Foods is the biggest joke I have ever seen.  I used to manage an independent natural food store in Vermont (where thankfully, no Whole Foods are allowed) and we had over 95% organic produce YEAR ROUND.  There is absolutely NO REASON why Whole Foods in California (the largest supplier of organic produce in this country) can&#8217;t have more organic produce.  It&#8217;s disgusting how they label things &#8220;Natural Oranges&#8221; or &#8220;Local Tomatoes&#8221;  Local? Really?  Then why can&#8217;t the produce worker tell me what town or farm they are from?  &#8220;Natural&#8221; does not mean organic.  The signs are so misleading that a lot people mistakingly assume they are purchasing organic products.</p>
<p>Also, as a former manager of a small natural food store, I know the wholesale cost of product and the mark-up.  What Whole Foods charges is insane!  Sadly, many people think that &#8220;organic or natural or eco-friendly&#8221; has to be outrageously expensive because of the prices at Whole Foods.  </p>
<p>I&#8217;ve complained multiple times about the lack of organic produce selection and never received any responses.  I also complained about how they bag produce at the check-out and now bag everything myself (which I don&#8217;t have a problem with in the first place but when I have a big order, it&#8217;s nice to have help).  I have spent tons of money on overpriced organic pears, apples, mangos, peaches, nectarines, salad greens ect.  only to watch them toss or roll it down the check out belt and then carelessly drop it into bags.  FRUIT BRUISES people!  Yes, even salad greens will bruise and wilt if you decide to place heavy jars of peanut butter or cans of black beans on top of them.  It&#8217;s not the baggers fault, it&#8217;s clearly management and lack of training.</p>
<p>I&#8217;ve rambled on enough but I just wanted to let my fellow LA shoppers know there are MANY other choices than Whole Paycheck.  Go to your local farmer&#8217;s market for fresh produce, flowers, nuts, milk or eggs.  Support your local ethnic groceries for hard to find ingredients.  Support your local co-op or independent natural food store for speciality items.  </p>
<p>End of rant.</p>
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		<title>By: reed savage</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-373977</link>
		<dc:creator>reed savage</dc:creator>
		<pubDate>Mon, 25 Aug 2008 22:10:48 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-373977</guid>
		<description>This afternoon, I purchased this product, one of my favorite treats......however, the Falafel was dense, incredibly over-salted and, to make it more unpalatable, the tahini sauce was also extremely salty.......the aftertaste of this product still stings my tongue!   I purchase all my prepared foods and groceries at Whole Foods and have few issues...except with the prepared food, which is generally saltier than i would like and sometimes...just not edible at all.....the cold foods are usually tastier than the hot foods, which are generally greasy and salty.......I do not have naive tastes in food and I think my analysis is accurate......  One can add as much salt as one likes, but it is not an easy task to "unsalt" food......when i spoke with the chef responsible for this preparation, he asked if i were "SALT SENSITIVE"......shouldn't we all be, for our health's sake?</description>
		<content:encoded><![CDATA[<p>This afternoon, I purchased this product, one of my favorite treats&#8230;&#8230;however, the Falafel was dense, incredibly over-salted and, to make it more unpalatable, the tahini sauce was also extremely salty&#8230;&#8230;.the aftertaste of this product still stings my tongue!   I purchase all my prepared foods and groceries at Whole Foods and have few issues&#8230;except with the prepared food, which is generally saltier than i would like and sometimes&#8230;just not edible at all&#8230;..the cold foods are usually tastier than the hot foods, which are generally greasy and salty&#8230;&#8230;.I do not have naive tastes in food and I think my analysis is accurate&#8230;&#8230;  One can add as much salt as one likes, but it is not an easy task to &#8220;unsalt&#8221; food&#8230;&#8230;when i spoke with the chef responsible for this preparation, he asked if i were &#8220;SALT SENSITIVE&#8221;&#8230;&#8230;shouldn&#8217;t we all be, for our health&#8217;s sake?</p>
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		<title>By: MaxMillion</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-304308</link>
		<dc:creator>MaxMillion</dc:creator>
		<pubDate>Fri, 15 Feb 2008 20:18:39 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-304308</guid>
		<description>The more Trader Joe's stocks organic produce, selling them at way lower prices than WholeFoods, the less often I shop at WholeFoods. 

WF is such a rip off!</description>
		<content:encoded><![CDATA[<p>The more Trader Joe&#8217;s stocks organic produce, selling them at way lower prices than WholeFoods, the less often I shop at WholeFoods. </p>
<p>WF is such a rip off!</p>
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		<title>By: frustrated WFM employee</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-303903</link>
		<dc:creator>frustrated WFM employee</dc:creator>
		<pubDate>Fri, 15 Feb 2008 05:51:07 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-303903</guid>
		<description>That job is like a bad coke addiction. IF you work there you knwo what I mean. It has its really good days, then the bad days when you are comming down. Favortism, unfair writeups and our "leadership" YEAH right they are as shitty as they come. It may look all nice and shiny when you come to shop, but talk to a prep food team member for about five mintues and you will understand. If your not part of the brainwashing and games, your on the shitlist.</description>
		<content:encoded><![CDATA[<p>That job is like a bad coke addiction. IF you work there you knwo what I mean. It has its really good days, then the bad days when you are comming down. Favortism, unfair writeups and our &#8220;leadership&#8221; YEAH right they are as shitty as they come. It may look all nice and shiny when you come to shop, but talk to a prep food team member for about five mintues and you will understand. If your not part of the brainwashing and games, your on the shitlist.</p>
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		<title>By: liz</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-288835</link>
		<dc:creator>liz</dc:creator>
		<pubDate>Tue, 22 Jan 2008 21:25:49 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-288835</guid>
		<description>I have worked at Whole foods in Colorado, in the prepared foods department.  I didn't see the use of substandard procedures to put out food, every kitchen can't be prefect but our store was always very nice and like a family.  We did have a couple of incidents with people getting hurt and every time I saw it happen those people were taken care of and given time off - paid - if they had the correct insurance set up.

I'm sure each store is very different, even just within Colorado.  But you can't put each store into the same category by saying the they ALL use bad ingredients or substandard procedures just because you yourself had a bad experience.  

I know our store has a beautiful prep foods dept. and good pastries, although I've had some foods that I personally don't like at all.  The good thing about Whole Foods is that if you complain about something, even if you spent however much money, they WILL refund your purchase with no questions asked (or you just don't need to answer).  That is their policy.  As an ex employee I have returned items I didn't like and always got a refund.

Although it is a place focusing on health and organics and natural food, the demend for non-organix food is just as high because there are specialty items at the store.  The look of the store, the employee benefits, and the AMOUNT of employees tehre to help you also drive prices up.  Go to a Safeway and try to get the same service, you usually won't, and I often get nearly ran over by someone cleaning the floors who won't make eye contact with you at Safeway.

Point is, each store differs.  Each store's employees differ, and if you have a complaint you need to tell them about it and get a refund.  It's worth it.</description>
		<content:encoded><![CDATA[<p>I have worked at Whole foods in Colorado, in the prepared foods department.  I didn&#8217;t see the use of substandard procedures to put out food, every kitchen can&#8217;t be prefect but our store was always very nice and like a family.  We did have a couple of incidents with people getting hurt and every time I saw it happen those people were taken care of and given time off - paid - if they had the correct insurance set up.</p>
<p>I&#8217;m sure each store is very different, even just within Colorado.  But you can&#8217;t put each store into the same category by saying the they ALL use bad ingredients or substandard procedures just because you yourself had a bad experience.  </p>
<p>I know our store has a beautiful prep foods dept. and good pastries, although I&#8217;ve had some foods that I personally don&#8217;t like at all.  The good thing about Whole Foods is that if you complain about something, even if you spent however much money, they WILL refund your purchase with no questions asked (or you just don&#8217;t need to answer).  That is their policy.  As an ex employee I have returned items I didn&#8217;t like and always got a refund.</p>
<p>Although it is a place focusing on health and organics and natural food, the demend for non-organix food is just as high because there are specialty items at the store.  The look of the store, the employee benefits, and the AMOUNT of employees tehre to help you also drive prices up.  Go to a Safeway and try to get the same service, you usually won&#8217;t, and I often get nearly ran over by someone cleaning the floors who won&#8217;t make eye contact with you at Safeway.</p>
<p>Point is, each store differs.  Each store&#8217;s employees differ, and if you have a complaint you need to tell them about it and get a refund.  It&#8217;s worth it.</p>
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		<title>By: frank divalleino</title>
		<link>http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-286195</link>
		<dc:creator>frank divalleino</dc:creator>
		<pubDate>Thu, 17 Jan 2008 08:10:35 +0000</pubDate>
		<guid isPermaLink="false">http://la.foodblogging.com/2005/08/09/3-whole-foods-complaints/#comment-286195</guid>
		<description>I am an ex-employee of the wf in chapel hill, n.c. I can attest that the hot-bar is prepared by substandard procedures. Also , I became injured there, and they have chosen to ignore me. I did not resign, but they tried to have me fill out separation papers. I did not sign them. Other associates of mine were treated like dogs there, and John Mackey has never returned any of my calls. Still, others were injured and fired. Whole Foods talk a good talk, but just don't measured up to their words. I support and shop at trader joes now. Just a mention, that during a recent mediation, Whole Foods proudly admitted that the reason that they have not compensated me is because it sends a message to their employees, to receive help, if they become injured. What are we doing to ourselves? Wake up and breathe, my brothers and sisters. Get to know your neighbors, and support fair treatment in the workplace.  Frank</description>
		<content:encoded><![CDATA[<p>I am an ex-employee of the wf in chapel hill, n.c. I can attest that the hot-bar is prepared by substandard procedures. Also , I became injured there, and they have chosen to ignore me. I did not resign, but they tried to have me fill out separation papers. I did not sign them. Other associates of mine were treated like dogs there, and John Mackey has never returned any of my calls. Still, others were injured and fired. Whole Foods talk a good talk, but just don&#8217;t measured up to their words. I support and shop at trader joes now. Just a mention, that during a recent mediation, Whole Foods proudly admitted that the reason that they have not compensated me is because it sends a message to their employees, to receive help, if they become injured. What are we doing to ourselves? Wake up and breathe, my brothers and sisters. Get to know your neighbors, and support fair treatment in the workplace.  Frank</p>
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