la.foodblogging

This is an essential read! A New York Times food critic poses as a waiter (out of town try-out) for a week.

From the New York Times, “My Week as a Waiter” recounts the experiences of Frank Bruni, the Times’ restaurant critic, as he works as a waiter for a week.

I’m shadowing Tina, who has worked at the East Coast Grill for decades and seen it all. She offers a psychological profile of a woman sitting alone at L-3, who declared the chocolate torte too rich and announced, only after draining her margarita, that it had too much ice.

“Some people are interested in having the experience of being disappointed,” Tina says.

As always, studying the customer experience leads to some interesting observations.

This kind of expose is both fun and painful to read. Correct me if I’m wrong, but I think feminist Gloria Steinem started this kind of ‘gonzo’ jounalism (props, of course, also go to Hunter S. Thompson, RIP) when she went undercover as a playboy bunny back in the seventies.

I came upon the link to this article bc I subscribe to a most informative newsletter from Good Experience

Happy Reading!

By MaxMillion (see more of her posts). Max Million is the nom de 'net of Pauline Adamek. Born in Sydney, Australia, Pauline has lived in Los Angeles for the past thirteen years and finds it agrees with her. She has been reviewing films and filing celebrity-based interview articles since 1991, and has filed stories from various international film festivals, including Cannes, Venice, Berlin, Toronto and Sundance. She completed a family cookbook and has also written novels for 8-12 year olds. She is the creator and host of ArtsBeatLA.